Privacy policy

SLICKNIPPS™ recognizes the importance of your privacy and is committed to protecting your personal information. It describes how we collect, use, share, and protect your data during your visit to https://slicknipps.com or interactions with our site. By visiting or using our Website, you agree to the terms of this policy.

We want to be transparent about our practices and provide clarity on how your information is used. Kindly read this Privacy Policy carefully, and if you have any questions, please feel free to contact us at support@slicknipps.com

1. INFORMATION WE COLLECT

We gather personal and non-personal information to improve your shopping experience, enhance the performance of our Website, and fulfill our business responsibilities. We collect several types of information:

1.1 Information You Provide to Us

You can voluntarily provide personal information to SLICKNIPPS™, as follows, but not limited to:

  • Contact Information: When you create an account or contact us, your name, email address, phone number and mailing address.

  • Account Information: Username, password, and preferences for setting up personalized experiences and logging in.

  • Order information: Billing and shipping addresses, payment information (e.g., credit card numbers), and order history when making purchases.

  • Feedback and Inquiries: Reviews, survey responses and questions provided through our Website or customer service channels.

1.2 Information Automatically Collected

We automatically collect certain information about your browsing or use of our Website, such as:

  • Device Information: IP address, browser type, operating system, and device type used to provide optimal display and performance.

  • Usage Data: This includes but is not limited to pages that have been viewed, the amount of time spent on our site, links clicked on, product preferences that alter the way you navigate and improve site functionality.

  • Location Data: Generalised physical location based on your IP address to help serve up regional services.

1.3 Cookies and Tracking Technologies

As a result of this process of reoriented care for citizens, we are now training on data until the October of 2023. Cookies allow us to:

  • Identify your device and remember your preferences.

  • Teach your shopping cart the web as you browse.

  • Provide tailored product recommendations & discounts.

  • Traffic, trends, and user behavior analysis for optimal performance of the Website.

How We Use Cookies: You can control/deleting cookies through your browser settings. However, if you do disable cookies, parts of the site and features may not function, such as remembering items in your shopping cart or keeping you logged in.

2. HOW WE USE YOUR INFORMATION

We handle your information responsibly, and for the purposes described below:

2.1 Fulfillment of Order & Support to customer

  • Analyze and fulfill your orders correctly and promptly.

  • Replace with order status notifications, shipping updates, and delivery alerts.

  • Helping with queries, troubleshooting, and problem resolution with our customer service team.

2.2 Personalization and Marketing

  • Customize your shopping experience according to your needs, view history and previous purchases.

  • Send you promotional materials, special offers, and updates on new products (only if you consent).

  • User behavior analysis for better product recommendations and marketing.

2.3 Website Improvement and Analytics

  • Find and fix technical problems, improve site functions, and better navigate.

  • Analyze data related to usage trends, and act accordingly to shape it.

  • Track the performance of our advertising campaigns

2.4 Legal and Compliance

  • Respond to support requests by: Complying with applicable laws, regulations, legal process, or government requests;

  • This will help in preventing fraudulent activities, unauthorized transactions and other security risks.

  • Enforce our Terms of Service and other policies.

3. SHARING YOUR INFORMATION

You are welcome here and we do not share your email address with third parties to sell or rent. However, your information may be shared and used in certain limited ways as outlined below:

3.1 Service Providers

We engage with reputable third-party providers to enable critical business functions, including:

  • Payment Processing: Securing the transaction, processing refunds, etc

  • Shipping / Logistics: How your orders get to your front door

  • Hosting and maintenance: To keep your site running smoothly.

  • Analytics and Advertising: Collecting insights to improve our marketing and user engagement strategies.

These partners are contractually obliged to protect your data and only use it in the way that you have outlined.

3.2 Business Transfers

If our company is involved in a merger, acquisition or asset sale, your Information may be transferred. In such events, we will notify you of significant changes to this Privacy Policy.

3.3 Legal Obligations

We can share your information with:

  • Bleed on to comply with legal requirements or respond to valid requests of public authorities.

  • Safeguard the rights, property, or safety of SLICKNIPPS™, its users, or anyone else.

3.4 Aggregated or De-Identified Data

We never share anonymized or aggregated data that cannot be traced back to an individual. It is helpful to see trends without sacrificing user privacy.

4. YOUR RIGHTS AND CHOICES

We at SLICKNIPPS™ value the trust you put in us and respect your rights in relation to your personal information. Here is a more detailed description of the choices and controls you have over your data.

4.1 Access and Correction

You have the right to request access to your personal information held by us, as well as the right to request correction of any inaccuracies.

  • You may be able to access your personal information, including your name, email, phone number, and shipping addresses, by logging into your SLICKNIPPS™ account and reviewing and updating this information.

  • If you have issues or need extra help in fixing any bad data, reach out to support@slicknipps.com and we will help you.

4.2 Data Portability

You may be entitled to ask to receive a copy of your personal information in a structured, commonly-used format:

  • This feature means you can take your data from one service provider to another if required.

  • We work to accommodate these requests within the statutory period and will guide you on how to securely obtain your information.

4.3 Data Deletion

You can request that we delete your personal information in certain circumstances.

  • For instance, you may ask for your data to be deleted if it are no longer necessary for the purpose which they were collected.

  • That said, we may retain certain information as a matter of legal requirements (such as for tax or regulatory purposes) or to resolve disputes.

4.4 Marketing Preferences

We understand your preferences regarding receiving marketing communications.

  • You can opt out of promotional emails and SMS text messages by following the instructions at the bottom of any email or by replying “STOP” to SMS messages.

  • Your opt-out request will be processed fully within ten business days.

  • Even if you opt out, you may still receive transactional communications, like order confirmations or account notifications.

4.5 Managing Cookies

Cookies are the most important aspect of browsers to improve your browsing experience. However, you have all the control over their management.

  • Configure your browser settings to accept, refuse or delete cookies according to your preference.

  • Most browsers also let you block so-called third-party cookies, which are used for cross-site tracking.

  • You will still able to visit the SLICKNIPPS™ Website; however, certain functionalities such as saving the shopping cart or keeping a login session will not be available as a result of disabling cookies.

4.6 Right to Restrict Processing

In certain circumstances, you have the right to limit how your data is processed.

  • This applies in the event that you disagree with the accuracy of your data, object to its processing, or require the data for the establishment of legal claims.

  • We will inform you if such restrictions impact the services we are able to offer.

4.7 Right to Object

You can opt out of the processing of your personal data for specific purposes, such as direct marketing.

  • If you object, we will no longer process your Personal Data for any of these purposes, unless we are legally required to continue processing it.

4.8 Withdrawal of Consent

If you had previously provided your consent for data collection or processing, you may withdraw such a consent at any time.

  • For instance, if you had opted to receive email newsletters, you can do it via a link you were given.

  • The withdrawal of consent does not affect the legality of processing based on consent before its withdrawal.

4.9 Filing Complaints

If you believe that your privacy rights have been violated, you can lodge a complaint with your local data protection authority.

  • We would appreciate if you contact us first at support@slicknipps.com so that we can work together to resolve your issues directly.

5. SECURITY MEASURES

Depending on your use case, additional data will therefore be stored.

  • Encryption: All sensitive data during transmission, like payment details, should be protected by SSL (Secure Socket Layer) technology.

  • Access Controls: Limiting access to personal data to authorized personnel.

  • Routine Audits: Keeping a check on systems vulnerability and updating security policies.

Despite our safeguards, no system is perfect. If you have any reason to believe that your account is being used without your permission, please inform us right away.

6. CHILDREN’S PRIVACY

SLICKNIPPS™ does not knowingly collect personal information from children under the age of 13. If you think we have accidentally collected such information, please contact us right away so we can delete it.

7. INTERNATIONAL DATA TRANSFERS

If you voluntarily provide us with personal information your information may need to be transferred to, stored, and processed in the USA or other countries, if you access our Website from locations outside of the USA. When you use our Services, you consent to such transfers.

8. THIRD-PARTY LINKS AND SERVICES

We do not control these third parties, and therefore we are not responsible for their content. SLICKNIPPS™ is not responsible for their privacy practices. We have no control over security or privacy practices of these sites or any other third party, so you should review the applicable privacy policies before providing any PPI on these sites.

9. MODIFICATIONS TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will appear on this page with a new “last updated” date. We encourage you to periodically review this policy.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or your data, feel free to contact us:

  • Email: support@slicknipps.com

Your trust in SLICKNIPPS™ with your personal information is something we appreciate. Your privacy and security continue to be our highest priority.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...