At SLICKNIPPS™, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, this Return Policy outlines the terms and conditions under which returns, exchanges, and refunds are handled. Please review the following details carefully.

1. Eligibility for Returns

To qualify for a return, the following conditions must be met:

1. Product Condition: The item must be unused, unopened, and in its original packaging.

2. Timeframe: Returns must be initiated within 30 days of the delivery date.

3. Proof of Purchase: A valid receipt or proof of purchase is required to process your return.

Note: Products that have been used, tampered with, or are missing original packaging are not eligible for returns due to hygiene and safety reasons.

2. Non-Returnable Items

For safety and hygiene, the following items are not eligible for returns or exchanges:

• Opened or used SLICKNIPPS™ Nipple Covers.

• Items marked as final sale or clearance products.

• Gift cards or promotional items.

3. Process for Returning an Item

To initiate a return, follow these steps:

1. Contact Customer Support: Email us at support@slicknipps.com with the following information:

• Your order number.

• The reason for the return.

• Photos of the product, if applicable.

2. Approval: Once your return request is approved, you will receive a Return Authorization (RA) number and detailed instructions on how to ship the product back to us.

3. Packaging: Repack the item securely in its original packaging to prevent damage during transit. Include your RA number and proof of purchase in the package.

4. Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong or defective product).

4. Refund Policy

Refunds are issued once the returned product has been received and inspected by our team.

1. Inspection: Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria.

2. Processing Time: Refunds are typically processed within 5–7 business days after the return is approved.

3. Method of Refund: Refunds will be issued to the original payment method used for the purchase.

Note: Shipping fees are non-refundable, except in cases where the return is due to a mistake on our end.

5. Exchanges

If you wish to exchange an item, follow the same steps as outlined in the return process.

1. Once the returned item is received and inspected, we will process the exchange.

2. If the desired replacement product is unavailable, we will issue a refund or provide store credit based on your preference.

Note: You will be responsible for any price differences or additional shipping fees associated with the exchange.

6. Defective or Damaged Products

We take product quality seriously. If you receive a defective or damaged product:

1. Report Immediately: Contact us at support@slicknipps.com within 7 days of receiving your order.

2. Provide Proof: Include clear photos of the defective or damaged item, as well as the packaging it arrived in.

3. Resolution: Depending on the situation, we may offer a replacement, refund, or store credit at no additional cost to you.

7. Canceling an Order

If you wish to cancel an order:

1. Timing: Contact us as soon as possible at support@slicknipps.com.

2. Cancellation Fee: Orders that have already been shipped cannot be canceled. In such cases, you may return the product after delivery.

8. Store Credit

In some cases, you may opt for store credit instead of a refund. Store credit can be used toward future purchases on SLICKNIPPS™ and does not expire.

9. International Returns

For orders shipped outside the United States:

1. Returns must still comply with the general eligibility criteria.

2. Customers are responsible for international return shipping fees, customs duties, and any other associated charges.

3. Refunds will be issued in USD and may vary due to currency conversion rates.

10. Return Shipping Address

Once your return is approved, you will be provided with the appropriate shipping address. Please ensure you ship the item to the specified address and include your RA number for efficient processing.

11. Prohibited Practices

The following actions may void your eligibility for a return, refund, or exchange:

• Attempting to return used or tampered products.

• Providing false or misleading information regarding the condition of the product.

• Failing to comply with return instructions provided by SLICKNIPPS™.

12. Updates to This Policy

SLICKNIPPS™ reserves the right to update or modify this Return Policy at any time without prior notice. Changes will take effect immediately upon posting to our Website.

13. Contact Us

If you have any questions or concerns about this Return Policy, please contact us:

• Email: support@slicknipps.com

We value your trust and strive to provide the best possible shopping experience. Thank you for choosing SLICKNIPPS™!